Partners

2022 Accela Trendsetter Award Winner

It was an honor to receive the 2022 Accela Trendsetter Award, which highlights our efforts to harness innovative technology to improve service delivery and operational efficiency. This recognition would not have been possible without the exceptional support of GovTech Professionals. Their expertise in customizing and enhancing the Accela Automation platform played a vital role in transforming both customer and employee experiences.

Through advanced scripting and tailored solutions, GovTech Professionals optimized the Accela Citizen Access portal and back-office operations, creating a seamless, user-friendly system that has significantly boosted employee productivity and enhanced customer satisfaction. Their innovative approach and commitment to excellence have been instrumental in our success.

Worked with GovTech Professionals on Accela projects in NYC for DOHMH and FDNY. The team went above and beyond to make sure the customers were happy with the final product. Their expertise in data migration, reporting, configuration, and scripting ensured a seamless transition. Highly recommended.

GovTech Professionals assisted in large scale Accela implementations at FDACS & FDNY. The efforts involved requirement gathering to design development to training and support - a complete end to end project roll-out.

The GovTech Professionals team was an integral part of the projects due to their experience and expertise in Accela. Their Accela developers worked closely with Business Analysts and Client Product Owners to help lead the projects in the right direction using out-of-box features where applicable and must-have customizations for quick go-to-market needs. The team was well versed in Agile methodology and followed Scrum for all client projects. The data migration effort was the core building block for project success, bringing in ‘departments data’ accurately, securely and per compliance into the new platform.

All of the GovTech Pros were highly professional, had excellent managerial skills, and were happy to work closely with a variety of teams to mentor and train. The group was always ready to lend a helping hand and work shoulder to shoulder with leadership to achieve departments/organizations goals and targets. A disciplined, professional, and a trustworthy partner.

The GovTech Professionals team has been instrumental in guiding and supporting the reimplementation of Accela Automation software for Planning and Development. Their deep understanding of Accela standards, seamless integration of systems, and advanced custom scripting skills have not only significantly increased operational efficiency but have also transformed how we approach our processes. Their dedication to understanding our unique needs and tailoring solutions to meet those requirements has been key to our success.

GovTech Pros has been more than just a technical consultant—they have been a strategic partner in helping us achieve our business goals. Their contributions have ensured that our investment in Accela has delivered tangible results, making a lasting impact on our operations. Through their expertise, we have earned multiple NACo Achievement Awards, recognizing innovations such as Plan Review integrated with ePermitHub, Automated Inspection Assignment and Routing, Performance Dashboards, and Streamlined Contractor Registration and Permitting. With GovTech’s guidance, we are confident in our ability to achieve even more milestones and continue driving excellence in our services.